Privacy Policy

LPA Administrative Scrivener Corporation (“LPA”, “we”, “our” or “us”) recognizes the importance of protecting personal information and handles personal information in accordance with the Act on the Protection of Personal Information of Japan (“APPI”), other applicable laws and regulations, and applicable professional obligations.

1. Scope

This Privacy Policy applies to personal information handled by us in connection with our professional activities and services, including information obtained through our website, online store, inquiry and application forms, email, telephone, meetings, documents and files provided to us, and other communications or interactions relating to our services.

Our services include administrative and regulatory procedures, document procurement and authentication, inheritance-related assistance, corporate and other administrative matters, and other services provided by LPA from time to time.

2. Categories of Personal Information We Collect

Depending on the nature of the matter or service, we may collect personal information including:

Contact and identification information, such as name, address, email address, telephone number, date of birth, nationality and information contained in identification documents;
Client verification information and other information required to verify identity, authority, eligibility or compliance with applicable legal or professional requirements;
Corporate and professional information, including information concerning companies, representatives, officers, employees, shareholders, business activities and professional qualifications;
Transaction and service information, including inquiries, instructions, orders, applications, billing, payment, delivery and information relating to services requested or provided;
Documents, communications and other information provided in connection with our services, including application materials, supporting documents, certificates, records, correspondence and information relating to other persons where relevant to the matter;
Financial information where necessary for the relevant service, transaction or procedure;
Website and technical information, such as IP address, device and browser information, cookies, online identifiers, access logs and information concerning use of our website; and
other information reasonably necessary to provide our services, comply with legal or professional obligations, or administer our business

Where information is not required, we ask that you avoid providing unnecessary personal information. We do not request an individual's Japanese Individual Number (“My Number”) unless it is specifically required and its collection and use are permitted by applicable law.

3. Special Care-Required and Sensitive Information

In the course of certain professional matters, we may need to handle special care-required personal information under the APPI or other information of a sensitive nature.

We collect and use such information only to the extent reasonably necessary for the relevant matter and in accordance with applicable requirements concerning consent or other lawful grounds for processing.

4. How We Obtain Personal Information

We may obtain personal information:

directly from you;
from a company, family member, representative, professional adviser or other person involved in the relevant matter;
from public authorities, registries, databases and other lawful sources;
from professional partners or service providers involved in providing the requested service; or
automatically through our website and related technologies.

Where you provide personal information concerning another person, you should ensure that you are entitled to provide that information to us and, where required, that the relevant person has been appropriately informed.

5. Purposes of Use

We use personal information for the following purposes:

to respond to inquiries and assess whether and how we can provide a requested service;
to establish, administer and manage our professional relationship with clients;
to verify identity, authority, eligibility and other information relevant to a matter;
to provide our professional services, including preparing, submitting, obtaining, reviewing, translating, authenticating or delivering documents and communicating with relevant authorities, institutions, counterparties and professionals;
to process online and offline orders, payments, invoices, refunds and deliveries;
to communicate regarding a matter, provide status updates and request information or documents;
to carry out conflict checks, compliance reviews and other procedures required by law, regulation or professional obligations;
to maintain records and comply with accounting, tax, legal, regulatory and professional requirements;
to prevent fraud, misuse, security incidents and other unlawful or inappropriate activities;
to operate, maintain, protect and improve our website, systems and services;
to conduct internal administration, quality control, audits and business management;
to send newsletters, regulatory updates or other communications where you have requested them or where otherwise permitted by applicable law, subject to any applicable right to unsubscribe; and
for purposes reasonably related to the above purposes.

We will not use personal information beyond the scope reasonably necessary for the purposes notified or published without obtaining consent where required by law.

6. Online Store and Payment Processing

Where services are ordered or paid for through our website, personal information may be processed for order administration, payment, fraud prevention, accounting, customer support and delivery.

Payment transactions may be processed by third-party payment service providers. We do not ordinarily receive or store complete payment-card numbers on our own systems.

Information processed by payment service providers is also subject to the privacy and security practices of the relevant provider.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies for purposes such as:

enabling essential website functions;
maintaining website and transaction security;
remembering user preferences;
providing online-store and form functionality;
displaying third-party functionality; and
understanding and improving use of our website where such technologies are enabled.

Such technologies may collect information including IP addresses, device information, browser information, online identifiers and website interaction data. Depending on the circumstances, this information may constitute personal information or other information regulated under applicable privacy laws.

Our website is operated using the Wix platform and may use third-party services such as mapping, payment, security and consent-management tools.

Where consent is legally required for non-essential cookies or similar technologies, users can make or change their choices through the cookie-consent mechanism provided on our website.

Users may also restrict or delete cookies through their browser settings, although doing so may affect certain website functions.

8. Outsourcing and Service Providers

We may entrust the processing of personal information to service providers where reasonably necessary for our operations or the provision of our services.

Such providers may include website and cloud-service providers, payment processors, IT providers, translators, couriers, accountants, document-processing providers and other professional or operational service providers.

We select and supervise service providers as appropriate to the nature of the information and services concerned and require appropriate handling of personal information.

9. Provision to Third Parties

We do not provide personal data to third parties except where permitted under applicable law.

Personal data may, where necessary, be provided:

with your consent;
to public authorities, registries, courts, administrative bodies, financial institutions or other entities in connection with the requested service;
to lawyers, judicial scriveners, administrative scriveners, notaries, translators and other professionals whose involvement is necessary for the relevant matter;
to LPA Foreign Law Corporation, LPA Law Office, LPA Judicial Scrivener Office or other LPA-related professional entities where their involvement is required for the requested service and the provision is made in accordance with applicable law;
where disclosure is required or permitted by law, regulation, court order or governmental authority;
where necessary to protect life, health, property or other significant rights and the applicable legal requirements are satisfied; or
in other circumstances permitted under the APPI or other applicable laws.

Where a recipient processes personal information solely on our behalf as an entrusted service provider, we handle the arrangement in accordance with the rules applicable to outsourcing rather than treating it as an independent use of the information.

10. International Transfers and Processing Outside Japan

Because we serve international clients and use international technology and professional-service providers, personal information may be transferred to, stored in, accessed from or otherwise processed in countries or regions outside Japan.

This may occur, for example, where:

a matter involves a foreign authority, institution, professional or counterparty;
an overseas professional or service provider is involved;
cloud, website, payment, communication or other technology services operate internationally; or
an international transfer is otherwise necessary to provide the requested service.

Where the APPI or another applicable law requires consent or the provision of information concerning a foreign recipient, the relevant country or region, its personal-information protection framework or the safeguards implemented by the recipient, we will provide the required information and obtain consent where applicable.

We also take into account the external environment in which personal data is handled and implement appropriate security measures having regard to applicable foreign privacy frameworks.

Certain technology providers operate infrastructure across multiple jurisdictions and the precise location in which data is processed may vary depending on the service and technical configuration. Where required by applicable law, information concerning relevant foreign processing environments and safeguards will be made available upon request.

11. Security Measures

We take necessary and appropriate measures to protect personal data against unauthorized access, loss, destruction, alteration, leakage and other improper handling.

These measures include, as appropriate:

establishing internal rules and responsibilities for handling personal information;
limiting access to personal information to persons who require it for their work;
providing personnel with appropriate instructions and training;
physically securing offices, files and equipment;
implementing access controls, authentication, security updates and other technical safeguards;
using secure transmission and storage methods where appropriate;
appropriately selecting and supervising service providers entrusted with personal information;
reviewing incidents and taking corrective measures where necessary; and
considering the privacy and data-protection environment of foreign jurisdictions where personal data is handled.

Further information regarding the security measures we maintain for retained personal data will be provided upon request to the extent required by applicable law, subject to the need to avoid disclosure of information that could compromise security.

12. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for any additional period required or permitted by applicable law, regulation, professional obligation, limitation period or legitimate record-keeping requirement.

Retention periods may therefore differ depending on the type of information and the nature of the service.

When personal information is no longer required, we take appropriate steps to delete, destroy or anonymize it, subject to applicable retention obligations.

13. Rights Concerning Retained Personal Data

Subject to the requirements and exceptions provided under the APPI and other applicable laws, an individual may request:

notification of the purpose of use of retained personal data relating to them;
disclosure of retained personal data;
disclosure of records concerning provision of personal data to third parties where applicable;
correction, addition or deletion of inaccurate retained personal data;
suspension of use or erasure of retained personal data; and
cessation of provision of retained personal data to third parties.

Requests should be submitted using the contact information set out below.

We may request information reasonably necessary to verify the identity or authority of the person making the request.

We will respond in accordance with applicable law. A request may be refused in whole or in part where permitted by law, in which case we will provide the required notification.

14. Personal Data Breaches

If a leakage, loss, unauthorized access or other security incident involving personal data occurs, we will investigate the incident, take appropriate measures to prevent or mitigate harm and prevent recurrence, and notify the Personal Information Protection Commission and affected individuals where required by applicable law.

15. Communications and Newsletters

Where you subscribe to a newsletter or other information service, we may use the contact information provided to send the requested communications.

You may unsubscribe at any time using the unsubscribe mechanism included in the relevant communication or by contacting us.

Unsubscribing from marketing or newsletter communications will not prevent us from sending communications necessary to provide services you have requested.

16. External Websites and Third-Party Services

Our website may contain links to external websites or incorporate functionality provided by third parties.

We are not responsible for the privacy practices of independent third parties. We recommend reviewing the privacy information provided by the relevant third party when using its services.

17. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in our services, practices, technology or applicable laws and regulations.

The current version will be made available on our website. Where required by law, we will provide additional notice or obtain consent before a material change takes effect.

18. Business Operator and Contact Information

For questions concerning this Privacy Policy, requests concerning retained personal data, complaints or other privacy-related matters, please contact:

LPA Administrative Scrivener Corporation – Privacy Officer
Mina Ishikawa
📧 mishikawa@lpalaw.com
📍 HAT. Building, 7F, 6-3-20 Akasaka Minato-ku, 107-0052 Tokyo – Japan

Last Update: August 2026